Bachelor degree in Computer Science Engineering or related fields. If not
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Stay informed about industry best practices and technologies that can enhance operational efficiency
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Participate in capacity management related task to optimize IT cost and
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Actively participate in cloud IT operations ensuring cloud environment run smoothly
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Provide support for IT operational planning and contingency exercises, duties as assigned
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Assist in the development and maintenance of IT operational dashboards and reporting tools
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Collaborate with other team to implement IT operational improvements based on data analysis and incident
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Participate in post mortem reviews to identify lessons learned and opportunities for improvement
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Perform releases deployments working closely with DevOps and developers to triage any issues during the release process
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Develop and maintain IT operational procedures and IT documentation to improve response efficiency
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